Comments on: Logitech Wireless Mouse Scroll Wheel Problem
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Comments on: Logitech Wireless Mouse Scroll Wheel Problem

Carl Sassenrath, CTO
REBOL Technologies
26-Oct-2005 16:50 GMT

Article #0212
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Wow, the scroll wheel on my Logitech is broken. The problem occurs when I scroll up in a web browser: the mouse spews out bizarre user interface events that cause a variety of odd problems, like throwing me back to prior web pages. It makes the Logitech mouse almost unusable at times.

I've hesitated in posting this message for a few years now. It seems like it should be a simple problem to solve. I've reported it to both Logitech and Microsoft (the problem is in both XP and Win2k) but no luck with that. Contacting those folks is like tossing a bottle with a message into the Pacific ocean. And, so far, I've found nothing on the Logitech website that addresses the problem. But, I know I'm not alone - a simple google search brings up another user with the same problem. Unfortunately, no fix is mentioned.

Also, unlike my prior report that was about problems with cheap mice, these Logitech mice are top-of-the line, not cheap. Now, I would say this is a freak problem, but I own several of these Logitech wireless mice, and they all have the same problem. Installing the newer Logitech mouse drivers and control panels does not help the problem. Nor does updating XP.

Update: See Logitech Wireless Mouse Scroll Wheel Solution? for possible fixes to this problem.

8 Comments

Comments:

i have the same problem
8-May-2008 8:02:44
i have logitech cordless mouse and keyboard..but listen to this my friend..the same keyboard and mouse work in my old computer ..but in the new one it make aproblem.. the new computer have asus p5n-d motherboard and the old one have abit MB..i guess the problem is in the motherboard chipseet(in my case Nvidia chipset)///i don't know yet.. so if you find any solution let me know.. this is my E-mai address shoogi(at)walla.com
arrgghh
10-Sep-2008 12:14:29
i knew i wasn't the only one. i bought a new mouse and keyboard today (due to the unfortunate misshap of me spilling a coffee over my keyboard rendering it near useless -.-) so i bought a wireless logitech keyboard and mouse, everything is running beautifully... apart from my mouse scroll. never had this problem with my good old, cheap, microsoft, usb mouse... i'm coming to think after reading several people have the same problem, that this problem occurs when logitech installs the software and drivers for the mouses. oh well, if anyone has a sollution here is my email "mashamonkey(at)hotmail.com". thanks in advance Chester
Simon
18-Oct-2008 11:22:42
same [similar?] problem here. Its like my computer is possessed; scrolling madly up and down no matter how I try and disable it in the settings.

Second logitech wireless mouse, second problem with basic function....

NEVER AGAIN!!!

Similar issue here
3-Feb-2009 7:26:45
I have MX LASER cordless mouse and when I use either the wheel or the click and hold scroll buttons I get a similar issue. My symptom is that the scrolling page jumps back to the top.

It does this with any page that scrolls, not just web pages.

I'm on Vista.

andre
27-Aug-2009 0:14:12
just encountered this problem for the first time today.

i have lost functionality of the scroll (not the middle mouse click) and the scrolling is possessed. I have recently added a new usb device - this may be the heart of the problem

MS
15-Nov-2009 6:39:40
Its a complete pain in the a55!!!! Never buying logitech again, expensive yet useless when it comes to support.
Satuzer
29-Mar-2010 19:10:41
Just uninstall the Logitech cordless mouse driver and it works better than it ever did! I left my cordless keyboard as is and all is fine. I wasted more than an hour with this stupidness. I'm running XP Pro.
jbatus
7-Dec-2010 23:23:54
I heared that Logitech wireless Mouse is working properly now,but I don't know about it's range of frequency.Logitech Wireless Mouse Scroll Wheel Problem is showing in your blog,please give me suggetion that should i use it or leave it? Remote Computer Support from MTSSIn today's computing realm, remote computer support plays a very important role. More and more people are opting for this new standard of computer repair to fix issues with desktops,notebooks as well as servers and connected devices. And MTSS is a renowned name in this regard. The company offers Tech support to fix all types of computer issues round the clock at a very reasonable price. Computer services offered by this company are wide ranging and include everything from operating system support, antivirus support to network support, laptop repair support, and spyware removal support.

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